I made sure the email was going to my main mailbox and not a shared. Went into outlook options and then mail and then message arrival and clicked the "show envelope icon on the taskbar" (it's checked off, I also tried un-checking it and restarting outlook and then checking it off and again restarting outlook). I researched extensively with relation to this topic but nothing helped.īelow are steps I took to try and mitigate this issue: I have an issue with Outlook 2016 (365) whereby new emails sent to my mailbox are not causing the envelope badge to appear. I always end up here when I have something tough but I know with your help, we can help others with the same issue so thank you in advance.
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